Frequently Asked Questions
Find answers to common questions about orders, shipping, tracking, sizing, returns, and more.
How long does order processing take?
Orders are usually processed within 2–7 business days before shipping.
Do you offer worldwide shipping?
Orders are usually processed within 2–7 business days before shipping.
Will I receive tracking information?
Yes. Tracking details are sent by email once your order ships.
Can I return customized products?
Because products are made to order, returns for sizing or change of mind are not accepted.
What if my order arrives damaged?
Contact us within 7 days of delivery with photos of the issue.
How can I contact ElitePressCo?
notify@elitepressco.com